Privacy policy
Privacy Policy
At General Store, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our site, you agree to the practices described below.
1. Information We Collect
- Personal Identification Information: When you place an order or create an account, we may collect your name, email address, phone number, shipping address, and billing address.
- Payment Information: We collect payment details (such as credit card numbers) only to process transactions, but these are securely handled by third-party payment processors (e.g., PayPal) and not stored on our servers.
- Browsing Data: We automatically collect non-personal information about your visit, including your IP address, browser type, device information, and pages viewed. This data helps us improve our website and user experience.
2. How We Use Your Information
- To process and fulfill your orders, including shipping and delivery updates.
- To communicate with you about your orders, respond to inquiries, and provide customer support.
- To personalize your shopping experience (e.g., recommending products based on browsing history).
- To improve our website, products, and services through analytics and feedback.
- To send promotional emails (with your consent; you can unsubscribe at any time).
3. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encrypted data transmission, secure server storage, and regular security audits. While no method of transmission is 100% secure, we strive to use commercially acceptable means to safeguard your data.
4. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted partners who assist us in operating our website, processing payments, or delivering orders (e.g., shipping carriers, payment processors). These partners are contractually obligated to protect your information and use it only for the purposes we specify.
5. Cookies and Tracking Technologies
Our website uses cookies (small text files stored on your device) to enhance your experience, remember your preferences, and track browsing activity. You can disable cookies in your browser settings, but this may limit some features of our site.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information by contacting us at support@generalstorez.shop.
- Opt out of promotional emails by clicking the "unsubscribe" link in our messages.
- Request details about how we use and share your data.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
Last updated: July 20, 2025